1st Focus Homecare carry out their own 6 monthly service user surveys to monitor how well we are doing and to highlight areas of improvement, we aim to always be delivering a high quality, person centred care at home service
care at home staff survey
Insights from care at home staff surveys help improve service quality, staff wellbeing, and overall client satisfaction in home care.
1st Focus Homecare pride itself on not only how we look after our service users but also our care at home staff. We are always looking at ways to improve the working environment which at times can be very difficult and challenging. We carry out a care at home staff survey every 6 months to see what areas we can improve on.